JOIN OUR JOURNEY TO BECOME THE BEST COUNCIL IN AUSTRALIA!
We are looking for a passionate and hardworking Information Technology Help Desk Officer to join our team at Singleton Council. In this role, you’ll make a real impact on the everyday lives of people within our community by achieving important outcomes for Singleton to grow and flourish.
ABOUT US
Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales’ largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community. Here at Council, we offer a wide range of services to our community, supporting our vision to be vibrant, progressive, connected, sustainable and resilient.
THE ROLE
The Information Technology Help Desk Officer is a key member of the Information Technology Team. With a wide variety of job responsibilities, this position is responsible for providing first level support for all computer hardware, servers, telecommunication equipment and associated application systems throughout the organisation. This role is also responsible for management of Council’s mobile device fleet.
With an emphasis on customer service, you will develop a culture of performance and effective service delivery.
ESSENTIAL CRITERIA
Tertiary qualifications in Information Technology
Strong knowledge of computer hardware
Strong knowledge of mobile and tablet technologies
Knowledge of Microsoft operating systems and applications
Strong technical, analytical and problem-solving skills
High level customer service skills
This position is offered on a Permanent full-time basis working 35 hours per week.
Remuneration for this position is based on 10 of the salary system which equates to a base salary between $72,088.12 - $81,089.84
per annum plus superannuation.
WHY JOIN US?
At Singleton Council, we are a dynamic, multi-skilled, diverse group of people who share the same passion — to deliver outstanding services and outcomes to our community. We value difference and the creativity it generates towards our productive workforce.
Working for Singleton Council you will join an Engaged, Safe, Sustainable and Performing workforce who, together, we exist to make a difference for our community. To make smart, sustainable decisions, and to go above and beyond so that our community continues to be loved locally and recognised nationally. If you are looking for a challenging and strategically focused career which delivers tangible results for the community all whilst working in a flexible, contemporary environment, join us on our journey to be the best council in Australia.
- Be community-first: You’ll create or support important community outcomes and will be fulfilled by the impact you have on everyday lives.
- Help drive change, step by step: You’ll help improve what we deliver and how we deliver it. You’ll challenge us to move forward, combining hard work and drive with professionalism and staying power.
- Learn and grow: You’ll develop your skills and reach new heights through the diversity of what we do and through a range of ongoing training opportunities.
- Join a supportive, family-friendly organisation: Commit to our journey to achieve the best outcomes for our community and we will support you to find the right balance between work and life.
- Join an employer of choice organisation: You'll be a part of an organisation that has innovative programs targeting staff wellbeing, recognition and inclusion as well as fostering a culture of collective leadership that has seen our organisation recognised as an Employer of Choice from the Human Resources Director (HRD) Australia.
WANT TO KNOW MORE?
To find out about all the amazing things Singleton Council is doing for the community click here to explore our webpages.
Why work for Singleton Council? Click here to check out our careers page and to see what is on offer.
For further information regarding this role please see the position description.
INTERESTED?
If you are interested in joining our journey to become the best council in Australia, apply today to develop your skills, reach new heights and make a real impact.
For a confidential conversation about this exciting opportunity contact Mark Wiblen on 02 6578 7260.
To be eligible for this role you MUST have the Right to Work in Australia.
APPLICATIONS CLOSE 2 JUNE 2023
