IKEA for Business Leader [China]

 

WHAT YOU'LL NEED TO HAVE

• Deep knowledge of the local market, our

consumers and specifically business customers
and their needs.

• Broad knowledge of businesses, business trends

and office trends.

• Wide knowledge of the IKEA product range and

services across all HFBs

• Good understanding of local rules and

regulations furnishing businesses within all
segments

• Strong knowledge of competitors in the local

market

• Broad understand of the IKEA supply chain and

the challenges this can create for the business
customers shopping with IKEA

• Deep understanding of the Business Customer

Experience maps and how to influence each step
of the customers journey.

Your responsibilities

• Lead the IKEA for Business team, develop, coach and challenge your co-workers to grow and perform.
• Create the IKEA for Business action plan to deliver to the market business plan with input from key stakeholders.
• Analyse sales and customer KPI performance and use this knowledge to prioritise initiatives and improve

performance

• Create a convenient and professional meeting with the customer in your market , both online and offline
• Build long-lasting relationships with local business communities and actively spread the awareness of IKEA as a brand

and partner for business in your local market.

• Understand the market P&L and the influence your department has on the financial results.
• Present and sell larger projects to the customers stakeholder/management group
• Create sales quotations, follow-up on customer journeys and see projects to completion

About this work area

We deliver sustainable, extraordinary growth by
creating a unique, inspiring and convenient
meeting with the customers. We deliver a
multichannel experience that adds value to the
many people and inspires a home furnishing
movement.

 

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