- Answers phone calls and provides important information/ assistance to clients.
- Checks mail, fax and internet mail to provide customer assistance.
- Manages computer/on-line guidelines for the purpose of responding to customer queries..
- Communicates with customer on the phone or using written correspondence to take care of concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Follows escalation procedures as needed.
** SALARIES MAY VARY DEPENDING ON WHAT ACCOUNT YOU'LL BE PROFILED
We also have openings for the following accounts:
- Technical Support Representative
- Telco Non-Voice
- Billing and Collection
- Travel Specialist
- Health Care Associate
- Financial Account Associates
- Sales Representative
- Hotel Reservations Agent
- Customer Service Representative (CSR)
Benefits:
- HMO on Day1
- Easy Accounts
- Fast Process
- Healthy Environment
- Competitive Salary Package
- Signing Bonus
Qualifications:
- Minimum age requirement: 18 years old
- Bachelor's Degree in any field
- High School Graduates
- Senior High Graduates
- ALS Graduates
- College Under Graduates
- Good to excellent English communication skills
Job Type: Full-time
Salary: Up to Php31,000.00 per month
Benefits:
- Health insurance
- Life insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Baguio City, Benguet: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
