Port Service Technician, EU [Austria]


 
About Fisker Inc.
California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit
www.FiskerInc.com
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Come and join us! We are looking for a Service Technician in Austria to join our growing team.

Location: Graz, Austria

Responsibilities
  • Perform vehicle diagnostics, first-time-right repairs, and manual and airborne software updates at the manufacturing site in Graz.
  • Interact with port processors to align on required services, explain planned and completed service activities, obtain work agreements, perform and document walk-around and safety inspections, provide information on required maintenance, etc.
  • Avoid repeat repairs and repurchases by following proper service procedures
  • Promptly identify and report complex technical problems in the field.
  • Undertake the necessary training to maintain competence as a service technician.
  • From time to time, support other ports in Europe and close by logistics third-party vendors.
  • Maintain inventory of tools, equipment, and supplies (i.e. battery, key fobs, etc). Re-order when necessary
  • Ensure all vehicles meet requirements prior to loading onto a vessel
  • Observe and support truck, rail, vessel operations.

Basic qualifications/knowledge/experience
  • Five or more years in an EV service position with hands-on experience using diagnostic tools and network protocols, e.g. ECU troubleshooting on CAN/LIN/i/Body Bus, LVDS, etc.
  • Local training and certifications required to perform the job.
  • Experience in HV work, qualification for Live HV systems is a plus.
  • A driving licence is a must
  • Knowledge about ports and vehicle logistics is a plus
  • Fluency in English in speaking and writing, Dutch and French are a plus
  • Excellent technical problem-solving skills

Additional requirements
  • Strong interpersonal and communication skills to establish effective working relationships.
  • Independent and self-starter with a sense of urgency.
  • Effective in managing multiple priorities, organizing workload and meeting deadlines.
  • Punctual and reliable.
  • Excellent work ethic and collaboration skills.
  • Eager to learn innovative technologies.
  • Must be willing to travel domestically and internationally as needed.
  • Must be willing to work overtime and weekends as needed to meet deadlines and company goals.
  • Ability to teach technical topics to colleagues.

Preferred skills/experience/competencies
  • Drive for results: drive for high performance, taking responsibility and working towards planning goals, overcoming obstacles, setbacks and uncertainty.
  • Business acumen: Contributes to company strategy and aligns strategic priorities in own area with overall organizational direction and strategic priorities.
  • Customer centricity: anticipates customer needs and how to meet them, by doing the right thing in the right way.
  • Decision-making: making informed and timely decisions, taking into account facts, objectives, constraints and risks.
  • Analytical thinking: gathering relevant information, identifying key issues, comparing data from different sources, drawing appropriate conclusions to arrive at appropriate solutions.
  • Teamwork and collaboration: facilitate cooperation by actively engaging in joint decision-making and sharing best practices.
  • Demonstrates a global perspective provides an understanding of the organization's global market position, opportunities, capabilities and competitive threats and takes into account cultural issues and geographical differences when developing plans and decisions.
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