Sales Development Representative (SDR) Job Description
About Zoie
Zoie is Africa’s first digital women’s health clinic. Zoie’s mission is to make quality women’s healthcare more accessible for millions of women around the world by leveraging leading technology, world-class clinical care and love. Our vision is for Zoie to be part of a woman’s healthcare journey for life, as we care for her and her loved ones.
Zoie is an integrated women's health and wellness digital (app) platform focussed virtual consults, subscriptions and an online community of women and medical experts. As you can see, our vision for impact is significant!
We are looking for a friendly, well-spoken sales development representative to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, facilitating sales, and connecting customers with the right salesperson.
To be a successful sales development representative, you should have excellent communication, interpersonal, and planning skills. You should also demonstrate the ability to meet deadlines, work independently and diligently.
The company is based in Johannesburg, South Africa, but we’re open to exceptional, remote candidates from around the world.
What you’ll be doing day to day:
- Initiating contact with potential customers through cold-calling and cold-emailing
- Generating and qualifying new leads
- Meeting and exceeding sales goals
- Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
- Presenting product information to customers once you have identified their needs.
- Moving solid leads through the sales funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
- Following up with potential customers who expressed interest but did not purchase any goods or services.
- Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
You should apply if
We are open-minded about experience and candidates from outside of health and technology- we’re looking for someone who’s bought into the vision and has the right skills and attitude to get things done.
- Deeply passionate about the mission and vision. You believe in what Zoie is trying to achieve and you care deeply about the women we serve.
- Sales Experience. You have 2-3 years demonstrated experience as a sales development representative (non-negotiable).
- Exceptional communication skills. You can communicate excellently across various platforms.
- Attitude. You are passionate about the problem we’re looking to solve. You have a positive attitude, open to change, you love rolling up your sleeves and getting things done quickly and with excellence.
- Self-driven, organised & disciplined- You do what you say you will do. You are organised, diligent and have high attention to detail. You stick to deadlines, you’re consistent and you work efficiently and autonomously.
- Nice to have- you have experience in digital health or working across the continent or both!
Our Values
We’re a deeply missional company so our values underpin everything we do and how we do it:
- Big hearts: Everything we do starts and ends with love, care & passion. It is the thread that runs through every part of our work.
- People or nothing: Our patients, our providers and our team are at the centre of why we do what we do. We build with them in mind- for them & with them.
- All hands, always: Ownership. While we all have our part to play, we take ownership of the company like it’s ours- because it is.
- Dream big. Think deep. Build fast: We’re dreamers who are deeply thoughtful about the decisions we make and we put a lot of effort into thinking thoroughly about what we do. Once we do that, we build quickly and execute relentlessly. No question.
- The best, in all things: We bring the very best of ourselves and do our best work in everything- even the smallest details.
Interview process so you know what to expect
- 45 minute interview with our Co-Founders and marketing coordinator
- Case study
Next Steps
- If you’re interested, please apply using this link https://form.typeform.com/to/SmgjUdvq
Job Type: Full-time
Experience:
- Sales Development Representative: 2 years (Preferred)
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