Job Title: Meter Reader II
Company, Department: Nova Scotia Power – Meter, Inspection and Planning Services
Location: Coldbrook, NS
Type of Employment: Regular, Full Time
Closing Date: June 2, 2023
Reference Number: 11376
At Nova Scotia Power, we’re committed to providing safe, reliable electricity so that our customers and communities can thrive. We work across the province, from Yarmouth to Wreck Cove, to prevent power outages and to strengthen our electrical system—for today, and for the future.
As a subsidiary of Emera Inc, we provide 95% of the generation, transmission and distribution of electrical power to approximately 540,000 residential, commercial and industrial customers. Our company is focused on new technologies to enhance customer service and reliability, reduce emissions, and add renewable energy.
We are proud to live and work in Nova Scotia. It’s why we work to understand how we can give back meaningfully, support local organizations and work collaboratively to enhance the communities we call home.
We believe that every unique perspective should be valued and that everyone should have a sense of safety and belonging—at work, and in our communities. Leveraging the thoughts of a diverse workforce helps us to be innovative and provide the best service to our customers.
If working in an environment focused on innovation, safety and putting customers and community first inspires you, we want to hear from you. Apply by June 2, 2023, and tell us what excites you about this role.
We are currently looking for a Meter Reader II to join our Meter Services Team in a permanent position.
Accountabilities:
Reporting to the Field Supervisor, you will:
- Be responsible to read and install meters in assigned geographical territories.
- Carry out connects, disconnects, transfers, meter changes for residential and commercial applications; investigate billing inquiries, and identify and report suspected power diversion.
- As required, assist with the reading of meters in various areas of the your territory, obtain meter check readings and meter reads associated with customer service orders.
- Be accountable to communicate with customers in a friendly, professional manner and be able to accurately complete all work assigned in a timely and efficient manner.
- You may be temporarily assigned to other locations to assist other areas when required and will be expected to travel throughout the province.
- Be required to participate in regulatory training and on-the-job training or training programs that support the development of additional skills.
- To meet customer demand, you will be required to work between 8:00am and 8:00pm (Monday to Friday) for an average of 40 hours per week.
- Be responsible for personal safety and that of co-workers, by observing and ensuring compliance with all Occupational Health and Safety Rules and Regulations.
- Be accountable for environmental performance as it relates to the Environmental Management System processes and initiatives.
This position is considered a safety sensitive position. As such, the successful candidate must comply with the Emera Alcohol and Drug Policy which requires a confidential pre-employment alcohol and drug test in accordance with the Emera Alcohol and Drug Procedure.
What skills will make you successful?
You recognize yourself in most of the following competencies, and where possible possess the skills and experience listed below:
- A Grade XII education or equivalent is required.
- You must hold a valid Nova Scotia Driver’s License with a minimum of two years driving experience and provide a driver’s abstract satisfactory to NSPI.
- You will have excellent interpersonal and listening skills and the ability to express yourself clearly and confidently.
- You must be able to work with customers in difficult situations and work under pressure while still maintaining a high standard of customer service.
- You will be able to work with minimum supervision, display excellent knowledge of company rules and regulations, demonstrate excellent customer service skills, and work in a safe and efficient manner.
- A working knowledge of computers is an asset.
- You must present yourself in a professional manner with appropriate attire and be able to meet the physical challenges of the position.
Conditions and Physical Capabilities:
- Must be able to lift a range of 5-20lbs. from the floor to above shoulder on a minimal basis.
- Able to carry 20 lbs. with both hands minimally, with the overall ability to carry 8lbs occasionally.
- Able to push and pull with upper and whole body strength on a minimal basis up to 12 lbs.
- Perform frequent static reaching between waist level and shoulder level, along with performing minimal reaching below waist and above shoulder.
- Perform frequent sitting and twisting while in vehicle.
- Perform occasional walking, bending, stooping, forward flexional reaching, and neck flexion and rotation.
- Perform minimal standing, squatting, climbing, and neck extension and side flexion.
- Ability to perform fine finger manipulation and possess a simple to firm grasp while performing pinching motions.
Why join our team?
- Health & Wellbeing: A comprehensive benefits plan, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
- Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
- Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching & volunteer programs, and scholarships for children of employees.
- Competitive Compensation: A comprehensive benefits plan and a Defined Contribution Pension Plan.
Diversity, Equity, and Inclusion at Emera : At Emera we value diversity, equity, and inclusion. We strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community. Applicants from these equity groups may self-identify through the online application process. Emera supports candidates and employees with access and accommodation needs.
Recruitment and Promotion Policy: When filling vacant positions, we are determined to hire the best candidates available. We are committed to providing employees with a fair and equal opportunity to compete for jobs. Hiring and promotion of employees is based on skills, capabilities, knowledge and demonstrated abilities.
As part of our commitment to health and safety, we continue to closely monitor and adjust our pandemic response as needed based on public health guidance, current epidemiology, and considerations regarding business continuity. At this time the Emera Vaccine Policy, which outlines the requirement for all Nova Scotia Power employees to be fully vaccinated for COVID-19 and provide corresponding proof, has been suspended. This policy may be reinstated in the future, either in full or in part, at the discretion of the Company, and employees will be required to demonstrate compliance. Any non-compliance could result in disciplinary action up to and including termination of employment.
Finally, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is close to what we’ve listed above, please consider applying. If you don’t quite see yourself in this role but want to join our team, please set up a Job Alert to learn about future opportunities!
