Experienced Hotel Receptionist required for 4* South Dublin Hotel ~ Dun Laoghaire, Co Dublin
We currently have a vacancy for a Receptionist on our Front Desk at the Royal Marine Hotel.
A South Dublin Institution established in 1828: the Royal Marine Hotel is situated in an elevated site set in four acres of beautifully landscaped gardens overlooking Dublin Bay. The 4* star Hotel offers guests a host of services.
Job Duties/Responsibilities
Checking guests in / out
Carry out front office administration including answering telephones, emails
Answer queries from residents, prospective residents and conference guests
To liaise with other departments e.g. to book dinner
Ensuring all reservations are crossed checked with correspondence
Being familiar with various internet hotel booking sites in operation
Ensuring all guests needs are communicated to the Front Office Team and other hotel team members as necessary
Taking bookings for individual bedroom reservations (at times when the reservations department is closed)
Experience/Qualifications*
A friendly positive can-do-attitude
Hotel Reception Experience
Must be fluent in English both written and oral
Must have an excellent telephone manner
Be committed to delivering exceptional service
Must be able to work independently and as part of a team
Flexibility to work early, late and weekends shifts as required
Excellent interpersonal skills required
A knowledge of Hotsoft Front Office System or similar is preferred
In return, we also offer excellent employee benefits including:
- Career Development and Training
- Opportunities for advancement
- Staff Discounts on accommodation in our Sister Properties
- Complimentary Health Club and Pool Membership
- Discounted Spa treatments & Products
- Complimentary Golf in Druids Heath
- Bike to work scheme & other commuter plans
- Meals during shifts & Healthy Snacks
- Free parking
- Employee Recognition (eXcellence Points)
- Achievers of the Year
- Leaders of the Quarter
- Achievers of the Month
- X-points Reward Catalogue
- Employee Referral Bonus
- Length of Service Rewards
Salary: From €12.00 per hour
