Description
The Infrastructure Operations Authority provides expert knowledge on the operation and management of central and/or local data centres, legacy and/or centralized infrastructure, standards and requirements to support the availability of Vodafone IT applications and Data Centre activities and database environments. The Infrastructure Operations Authority focusses on activities that ensure the availability and effective functioning of internal network infrastructure, data availability and technical support for customers (internal and external). Our team is monitoring of hardware and software in datacentres, and executing event/incident, configuration, escalation, release, deployment and 3rd party database management activities.
Job Responsibility
- Provides Level3, Level2 and Level1 support for Databases and related incidents and problems.
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Develop scripts/programs for extending functionality of IT solutions or for automating recurring activities.- Works as required by his direct superior in shifts or overtime and performs stand-by.
- Makes technical investigations for performance incidents and examines issues arising in order to determine the causes and provide / propose solutions to solve the identified problems.
- Defines technical requirements, designs, configures and implements solutions that contain databases.
- Optimize the existing solutions by redefining database architecture or by making software upgrades to increase efficiency and to meet the new requirements of the business.
- Ensures operation performance parameters as imposed, integrity and security of databases for IT and telecom applications. Provides support for implementing projects at high quality and efficiency standards.
- Provides active support for transformation programs and other technology refresh programs that are designed to ensure/increase service availability and reduce downtime and increases the quality / performance of these services.
- Perform proactive maintenance activities based on information from tools and automated alerts and notifications.
- Any other business/technical requests received from his direct superior.
With these skills, you are a great candidate:
Knowledge of database administration in a production environment, advanced level
Very good knowledge of Oracle or Microsoft Sql Server database administration
Knowledge of programming in SQL tuning; PL/SQL and shell UNIX/Linux
Customer oriented; ability to positively influence customer experience
English (written and spoken) - fluent
Sounds like the perfect job? We’ve got even more to offer:
- WFH - Hybrid approach
- Medical and dental services
- Life insurance
- Dedicated employee phone subscription
- Special discounts for gyms and retailers
- Annual Company Bonus
- Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
- You get to work with tried and trusted web-technology
- Getting in on the ground floor of an technology changing company
- Flexible Vacation – Take time off when you need it, we trust you
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