After Sales & Quality Specialist [Mexico]


 

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Position:
After Sales & Quality Specialist

Job Description:

Arrow Electronics is looking to hire an After Sales & Quality Specialist to join our team in Guadalajara, MX.

What You'll Be Doing:
  • Responsible for the day-to-day post-sales activities, sales support and customer service tasks for specified customers/suppliers and assigned accounts. Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.
  • Problem Resolution: Work with appropriate supplier contacts and internal departments to solve post-sales problems.
  • Support Management: Support sales team with direct customer contact for post-Invoice issues
  • Attend/lead the supplier quality calls and set internal action plan and communicate to appropriate account team members.

What We Are Looking For:
  • Typically requires a 4-year degree and 2-5 years of electronic industry experience in customer support, planning, procurement or related.
  • Intermediate knowledge of Microsoft Excel.
  • Excellent verbal and written communications skills; must be fluent in English.

What's In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
  • 30 days of Christmas bonus
  • 40% vacation premium
  • 12 vacation days plus 2 floating days
  • Vision and Dental Assistance
  • Life Insurance
  • Healthcare Insurance
  • 10% Food/Pantry Vouchers
  • Restaurant Vouchers
  • 13% Savings Fund
  • Growth Opportunities, and more!

Apply now!

Hiring Range:

$ 20,183.33 - $ 25,300.00 MXN Monthly

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

Time Type:
Full time

Job Category:
Business Support

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