An excellent opportunity has arisen at our Central Reservations Department located in Kralendijk – Bonaire (Dutch Caribbean). The department handles all aspects of reservations for Buddy Dive Resort and Belmar Oceanfront Apartments.
We are looking for a knowledgeable, driven and service minded RESERVATIONS AGENT.
Job Description:
- Handle all reservations for individuals and groups;
- Coordinate availability of bookings, including special requests and dive packages;
- Assist guests, tour operators and dive shops over the phone, email and/or in person;
- Promote and maintain customer loyalty as well as maximising occupancy;
- Process and check bills and invoices.
Job Profile:
- Bachelor’s degree; preferably in tourism or hospitality;
- Minimum of two (2) years of relevant work experience;
- Knowledge, experience and affinity with computers;
- Excellent organisational and customer service skills;
- Detail-oriented and proficient with numbers;
- Knowledge of diving would be helpful;
- Adaptable and willing to work irregular shifts and on weekends;
- Fluent English language skills (verbal and written);
- Dutch, Portuguese and/or Spanish are an advantage.
What do we offer?
We offer a competitive salary with various benefits such as free diving, discounts in our Food and Beverage department and special rates at the gym. Most importantly we offer a nice working environment with a fun team!
Soort dienstverband: Fulltime, Vaste baan
Rooster:
- Dagdienst
- ma-vr
- Weekendbeschikbaarheid
Secundaire arbeidsvoorwaarden:
- Bedrijfsfeesten
- Bedrijfsfitness
- Personeelskorting
- Vrijdagmiddagborrel
Werklocatie: Fysiek
