The Property Management Services Authority (PMSA) is the statutory body established under the Property Management Services Ordinance (Cap 626) and is tasked to regulate and promote the development of the property management industry. For further details about the PMSA, please visit website at www.pmsa.org.hk.
Responsibilities
Reporting to the Manager (Complaints and Enforcement), the appointee will be required to:
handle enquiries, complaints and conduct enforcement inspections properly and timely;
collect and analyses evidence for disciplinary cases in accordance with the PMSO and other relevant ordinances;
refer cases to other law enforcement agencies when necessary;
assist in preparing codes of conduct and relevant best practice guides for the property management industry;
prepare various reports, such as case report, statistic report, etc.;
prepare for and attend disciplinary hearings and court as witness; and
undertake ad-hoc tasks as assigned from time to time.
Requirements
Tertiary education or above in any disciplines;
Good command of both written and spoken English and Chinese (preferably attained Level 4 or above in HKDSEE, or Grade “C” or above in English Language (Syllabus B) and Chinese Language in HKCEE, or equivalent);
Good report writing skills;
A minimum of 2 years relevant working experience;
Experience in handling complaints and customer service will be an advantage;
Experience in governmental departments/ statutory bodies/ authorities and/or administration department in a large scale company will be an advantage;
Good commend in Microsoft Office applications including Word, Excel, PowerPoint and Chinese Word Processing;
A team player with a strong sense of responsibility; and
Independent and able to work under pressure and tight time schedule.
Terms of Appointment
Remuneration will be commensurate with qualifications and experience. A 3-year contract will be offered to the successful candidate. Future employment may be offered on renewable contracts subject to performance and staffing needs.
The PMSA is an equal opportunity employer and welcomes applications from all qualified candidates.
Application Procedure
Applicants are invited to send detailed curriculum vitae indicating their current and expected salaries to Manager (Administration and Resources Management), The Property Management Services Authority, Units 806-8, 8/F, Dah Sing Financial Centre, 248 Queen’s Road East, Wan Chai, Hong Kong or via email: [email redacted, apply via Company website]. All applications will be treated in strict confidence. Personal data provided by applicants will be used for recruitment-related purpose. All information on non-shortlisted applicants will be destroyed after 6 months. *Please mark “PRIVATE & CONFIDENTIAL” and quote the position applied for and its reference number on the envelope.
The closing date for application is 31 May 2023 . Recruitment will continue until the position is filled.
All applications will be handled in strict confidence. Personal data provided will only be used for job application processing.
Full-time,Contract
