Responsibilities:
- Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards.
- Counseling any employees struggling in their roles.
- Answering telephone calls and emails from customers and clients and directing them to relevant staff.
- Creating an office budget and ensuring all employees follow it.
- Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required.
- Interviewing and training new office employees and organizing their employment paperwork.
- Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order.
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Reporting office progress to senior management and working with them to improve office operations and procedures.
- Oversee and support all administrative duties in the office and ensure that the office is operating smoothly.
- Manage office supplies inventory and place orders as necessary.
- Perform receptionist duties: greet visitors, and answer and direct phone calls.
- Receive and sort incoming mail and deliveries, and manage outgoing mail.
- Develop office policies and procedures, and ensure they are implemented appropriately.
- Assist with office layout planning and office moves, and with managing and maintaining IT infrastructure.
- Manage office budget.
- Identify opportunities for process and office management improvements, and design and implement new systems.
- Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports.
Qualifications for Office Manager:
- Bachelor's degree in business administration, communications, or a related field.
- 2-5 years of work experience in an administrative/office management role.
- Must have exceptional attention to detail.
- Strong organizational and time management skills, and ability to prioritise.
- Must be a self-starter and driven.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and analytical abilities.
- Must be proficient with Microsoft Office and Google products.
