Responsibilities: (this list is not exhaustive)
- Answer email enquiries
- Book viewings for the agent
- Confirm viewing appointments for the agent
- Market properties on the relevant portals
- Answer incoming calls and assist clients. Take down any messages (mainly lettings, general enquiries & sales calls.)
- Send applications out to prospects after viewings
- Process applications and ID documents
- Discuss the prospect’s applications with the landlords
- Reference the applicants (credit checks, right-to-rent checks, background checks, etc)
- Schedule inventory and check-in dates
- Prepare the move in folders (ID documents, move checklist, property certificates such as EPC, Gas & EICR, create tenancy agreement)
- Make sure tenancy agreements have been signed and ensure payment has been received (first month’s rent and damage deposit)
- Negotiate rental increases and decreases with landlords
- Get new business in (book lettings valuations)
- Ensure all landlord documents are on file (landlord ID, proof of address, terms of business, property management forms & proof of ownership)
- Schedule legionnaire risk assessments for all properties and ensure all EPC, EICR & Gas certificates are in place.
Qualifications and Key Skills:
- 3 – 5 years of relevant experience
- PayProp and FixFlo experience advantageous
Hardware Requirements:
- Own computer or laptop
- ADSL/Fibre internet
- Headphones for use with our VOIP system
- Antivirus installed
- UPS/Backup battery for load shedding
WORKING HOURS:
- 09:00 - 18:00 UK Time
- Job Types: Full Day, Permanent
Job Type: Full-time
Salary: R18,000.00 per month
Experience:
- PayProp: 1 year (Preferred)
- FixFlo: 1 year (Preferred)
- lettings: 3 years (Required)
